ForaCare Glucometer Operation Troubleshooting

• How long will my battery last?

  Q. How long will my battery last? A. The lifespan of a battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors such as frequency of testing.

• How often do I need to replace my batteries?

  Q. How often do I need to replace my batteries? A. New battery power will be able to provide up to 1000 (2xAAA) or at least 500 (CR2032) blood glucose readings and at least 500 (4xAA) or 200 (4xAAA) blood pressure readings, depending on the brand of your power source. For additional information,...

• What brand of the battery fits the meter?

  Q. What brand of the battery fits the meter? A. Our meters fit a CR2032 3V or two AAA 1.5V or four AA 1.5V. The batteries can be purchased at most stores, such as retail stores, convenience stores, pharmacies, or supermarkets.

• What can I do when the meter shows “Error message” on the screen?

  Q. What can I do when the meter shows “Error message” on the screen? Error message:E-b/ Err 36 Battery power is too low to operate the meter. The meter will not operate until the batteries are replaced. Solution: You have to replace or charge the batteries soon. Error message: E-C/ Err 22 ...

• Why does the screen remain blank after inserting a test strip?

  Q. Why does the screen remain blank after inserting a test strip? A. Various causes may lead to this situation. • The batteries were inserted incorrectly or are missing in the battery compartment – please re- insert the batteries with the correct polarity or insert new batteries. • The batter...